warranty and insurance
In the event of damage, send us an email with photos of the damage to werkstatt@mantimanti.de. We will assess the defect and support you with appropriate repair or replacement.
WARRANTY
The statutory warranty period of 24 months applies to our glasses. If a material defect or defect occurs during this period that is due to the type of manufacturing or was already present at the time of delivery, we will replace the defective part free of charge.Handling errors such as incorrect cleaning or improper use are not covered. The optional MANTI CARE warranty extension is available for this.
MANTI CARE
For a one-off payment of €39 per year, you can add our MANTI CARE warranty extension to your glasses. This means that your glasses are easily insured against many types of damage to the glasses up to a coverage amount of €250. Depending on our damage assessment, parts of the glasses can be replaced multiple times as needed or the entire glasses can be replaced once. MANTI CARE is often worthwhile even if only part of the glasses is damaged.In addition to the statutory warranty, handling errors such as incorrect cleaning or improper use are also covered.
COVERED CASES
- Loss of glasses or individual components
- Breakage or damage to the hinge or frame
- Replacing the temple tips or nose pads
- falling out of the lens
CASES NOT COVERED
- Normal signs of wear
- scratches on the lens
If you do not have insurance or the insured sum has been used up, the following price list applies.